Get in TouchAt GlobalOEMCarParts, we pride ourselves on personal, knowledgeable service. Whether you are a professional workshop, a dealership, a motorsport team, or an individual car enthusiast, we treat every enquiry with the same level of care and expertise.Our team has deep knowledge across BMW, Mercedes-Benz, Audi, Porsche, Volkswagen, and a growing range of other European brands. If you have a question about a part, need help confirming compatibility, or want to discuss a sourcing request, do not hesitate to reach out.

Contact InformationGlobalOEMCarParts📧 Email: support@globaloemcarparts.com 🌐 Website: https://globaloemcarparts.com

Business HoursOur customer support team is available during the following hours:
DayHours
Monday9:00 AM – 6:00 PM (EST)Tuesday9:00 AM – 6:00 PM (EST)Wednesday9:00 AM – 6:00 PM (EST)Thursday9:00 AM – 6:00 PM (EST)Friday9:00 AM – 6:00 PM (EST)Saturday10:00 AM – 4:00 PM (EST)SundayClosed
Enquiries received outside of business hours will be responded to on the next available business day. We aim to respond to all enquiries within 2 business days.

How Can We Help You?We handle a wide range of enquiries every day. Here is a guide to help you reach the right team as quickly as possible:Parts Enquiries & Compatibility Looking for a specific OEM part? Not sure if a component is compatible with your vehicle? Send us your vehicle details — make, model, year, chassis code, and the part you need — and our team will advise you promptly.📧 Email: support@globaloemcarparts.com Please include: Vehicle make, model, year, chassis code, and part reference or description.

Order Support & Tracking Have a question about an existing order, need a shipping update, or want to check your order status?📧 Email: support@globaloemcarparts.com Please include: Your order number and the email address used at checkout.

Returns & Refunds Wish to return an item or enquire about a refund? Please review our Returns & Refund Policy first, then contact us with your order number and reason for return.📧 Email: support@globaloemcarparts.com Please include: Your order number, item description, and reason for return. Attach photos where relevant.

Trade, Wholesale & Dealer Enquiries Are you a professional workshop, dealer, or parts reseller looking to establish a trade account or discuss bulk purchasing? We welcome trade relationships and offer competitive pricing for qualified partners.📧 Email: support@globaloemcarparts.com Please include: Your business name, location, and the types of parts you regularly require.

Sourcing & Special Requests Can’t find what you are looking for on our website? We have access to an extensive sourcing network across Europe and North America. Send us your request and we will do our best to locate the part for you.📧 Email: support@globaloemcarparts.com Please include: Vehicle details, part number or description, and your location.

Press & Media Enquiries For media enquiries, sponsorship requests, or partnership opportunities, please contact us directly by email and our team will direct your enquiry to the appropriate person.📧 Email: support@globaloemcarparts.com

Before You Contact UsTo help us respond to your enquiry as quickly and accurately as possible, please have the following information ready where relevant:For Parts Enquiries:
  • Vehicle make and modelYear of manufactureChassis code or VIN (Vehicle Identification Number)Part number (if known) or a clear description of the part neededAny photos that may help us identify the correct item
    • For Order Enquiries:
  • Your order numberThe email address used at checkoutA brief description of your query
    • For Return Requests:
  • Your order numberThe item you wish to returnThe reason for returnClear photographs of the item and packaging
    • Providing this information upfront allows us to resolve your enquiry in the shortest possible time.

    Frequently Asked QuestionsBefore reaching out, you may find the answer you need in our FAQ section below.

    Do you ship internationally? Yes. We ship to over 120 countries worldwide. International shipping costs and estimated delivery times are calculated at checkout. Please note that import duties and customs charges are the responsibility of the buyer.

    How do I know if a part is compatible with my vehicle? All our listings include part numbers, specifications, and compatibility information where available. If you are unsure, contact us with your vehicle details and we will confirm fitment before you purchase.

    Are all your parts genuine OEM? Yes. Every part we sell is 100% genuine Original Equipment Manufacturer (OEM). We do not stock aftermarket, pattern, or replica parts.

    How long does delivery take? Domestic US orders typically arrive within 3 – 7 business days depending on the shipping method selected. International delivery times vary by destination. Please refer to our Shipping Policy for full details.

    Can I return a part if it does not fit? Yes, provided the item is unused, uninstalled, and in its original packaging, and the return is requested within 30 days of delivery. Please review our Returns & Refund Policy for full eligibility criteria.

    Do you offer trade or wholesale pricing? Yes. We work with professional workshops, dealerships, and parts resellers. Contact us at support@globaloemcarparts.com with your business details to discuss trade account options.

    I cannot find the part I need on your website. Can you source it? Absolutely. We have access to an extensive sourcing network across Europe and North America. Send us your part request and vehicle details and our team will do their best to locate it for you.

    How do I track my order? Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a direct link to track your shipment. You can also log into your account on our website to view your order status.

    Our Commitment to YouWe understand that sourcing the right OEM part — especially for a performance vehicle, a historic car, or a motorsport application — requires expertise, trust, and reliability. We do not treat enquiries as tickets to be closed. We treat them as conversations with people who care about their vehicles as much as we do.When you contact GlobalOEMCarParts, you are speaking with a team that knows what they are talking about and is genuinely committed to helping you find exactly what you need.GlobalOEMCarParts. The Right Part. Every Car. Every Country.

    Connect With UsFollow us on social media for the latest arrivals, featured listings, and behind-the-scenes content from the world of OEM and performance parts.📘 Facebook: GlobalOEMCarParts 📸 Instagram: @GlobalOEMCarParts 🎵 TikTok: @GlobalOEMCarParts

    GlobalOEMCarParts — support@globaloemcarparts.com — globaloemcarparts.com