Frequently Asked Questions

Where do you ship?

We ship to addresses in the contiguous United States only. We do not ship internationally, to Alaska, Hawaii or US territories. All orders ship from our warehouse in Palm Springs, Florida. See our Shipping Policy for processing times, delivery times and costs.

How do I know if a part fits my vehicle?

Each listing shows the manufacturer part number and the vehicles it is listed for. Compare the part number with the part on your vehicle, or send us your VIN using our VIN Fitment Check and we will confirm before you buy. Read our Disclaimer for more about fitment.

Are your parts OEM or aftermarket?

Each product page states the brand, part number and condition of the item. If you are unsure whether a specific part is OEM or aftermarket, new or used, please contact us before ordering.

Can I return a part?

Yes, within 30 days of delivery if the part is uninstalled, unused and in its original packaging. Electrical parts and special-order parts are final sale unless defective. See our Return & Refund Policy.

Who pays for return shipping?

The customer pays return shipping, unless we sent the wrong item or the item is defective, in which case we pay.

How long do refunds take?

We issue approved refunds within 7 business days of receiving your return, to your original payment method.

How do I track my order?

When your order ships, we email you the carrier and tracking number. You can also check your order on our Track Order page.

What payment methods do you accept?

The available payment methods are shown at checkout. All prices are in US dollars. See our Payment Policy.

How can I contact you?

Call +1 (352) 215-3585 or email support@globaloemcarparts.com, Monday–Friday, 9:00 AM–5:00 PM ET, or use the form on our Contact page.

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