Privacy Policy

1. Introduction

Welcome to GlobalOEMCarParts (“we,” “our,” or “us”), operated at globaloemcarparts.com. We supply 100% genuine OEM car parts to workshops, dealers, and individuals worldwide.

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have.

By using our website and placing orders with us, you agree to the practices described in this Privacy Policy.

2. Who We Are

GlobalOEMCarParts is a USA-based e-commerce business supplying genuine OEM automotive parts globally, operating exclusively through globaloemcarparts.com.

For any privacy-related enquiries, you can reach us at support@globaloemcarparts.com.

3. What Personal Information We Collect

We collect personal information in the following categories when you browse our website, create an account, or place an order:

Identity & Contact Information Your full name, email address, phone number, and billing or shipping address.

Transaction & Order Information Details of purchases you make through our website, including order history, invoice records, and shipping information.

Payment Information Payment method details submitted at checkout. All payment data is processed securely by certified third-party payment providers. We do not store your card details on our servers.

Technical & Usage Information Your IP address, browser type and version, device type, operating system, pages visited, time spent on our website, and referring URLs. This data is collected automatically through cookies and analytics tools.

Communications Information Any messages, enquiries, or correspondence you send us through our contact form, email, or customer support channels.

4. How We Use Your Personal Information

We use the information we collect for clearly defined purposes:

  • Order fulfilment — To process, confirm, and deliver your purchases and keep you updated on your order status.
  • Account management — To create and manage your customer account on our website.
  • Customer support — To respond to your enquiries and resolve any issues efficiently.
  • Marketing communications — To send you promotional offers and updates, but only if you have explicitly opted in. You can unsubscribe at any time.
  • Website improvement — To analyse how visitors use our website and improve the experience for all users.
  • Security & fraud prevention — To detect, investigate, and prevent fraudulent activity and protect our customers.
  • Legal compliance — To meet our obligations under applicable US federal and state laws.

We will never sell your personal information to third parties.

5. How We Share Your Personal Information

We only share your information with trusted third parties where necessary to operate our business. All third-party partners are contractually required to handle your data securely and only for the purposes we specify.

Payment Processors Providers such as Stripe or PayPal process your payment information securely on our behalf.

Shipping & Logistics Partners We share your delivery address and order details with our shipping carriers to fulfil your order.

IT & Hosting Providers Our website hosting and infrastructure partners have limited access to data solely to maintain and support our platform.

Analytics Providers Tools such as Google Analytics help us understand how our website is used. This data is aggregated and anonymised where possible.

Legal & Regulatory Authorities We may disclose your information if required to do so by law, court order, or government authority.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:

  • Order and account data is kept for up to 7 years to comply with US tax and legal record-keeping requirements.
  • Marketing preferences are retained until you unsubscribe or withdraw consent.
  • Customer service records are held for up to 3 years after your last interaction with us.
  • Technical and analytics data is typically retained for up to 26 months.

Once data is no longer required, it is securely deleted or permanently anonymised.

7. Your Privacy Rights

For California Residents — CCPA & CPRA

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know — You may request a full disclosure of the personal information we have collected about you, including its sources, purposes, and any third parties it has been shared with.
  • Right to Delete — You may request that we delete personal information we hold about you, subject to certain legal exceptions.
  • Right to Correct — You may ask us to correct any inaccurate personal information we hold.
  • Right to Opt-Out — You have the right to opt out of the sale or sharing of your personal information. We do not sell personal data, but you may still submit this request.
  • Right to Non-Discrimination — We will never penalise or treat you differently for exercising any of your privacy rights.

For All Users

Regardless of your location, you may at any time:

  • Update your account information by logging into your account on our website.
  • Unsubscribe from marketing emails by clicking the unsubscribe link in any email we send.
  • Request access to, correction of, or deletion of your personal data by contacting us at support@globaloemcarparts.com.

We will respond to all verifiable privacy requests within 45 days.

8. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse site performance. The cookies we use fall into the following categories:

Strictly Necessary Cookies These are essential for the website to function — including your shopping cart and login session. They cannot be disabled.

Analytical & Performance Cookies Tools like Google Analytics collect anonymised data about how visitors use our website, helping us improve performance and content.

Functional Cookies These cookies remember your preferences — such as language or location — to personalise your experience.

Marketing Cookies Used to deliver relevant promotions and advertisements. These are only activated with your consent.

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

For more information on how Google handles data, visit: https://policies.google.com/privacy

9. Data Security

We take the protection of your personal information seriously. The following security measures are in place across our platform:

  • SSL/TLS encryption is active across all pages of our website, ensuring data transmitted between your browser and our server is protected.
  • Secure payment processing is handled exclusively by certified third-party processors. We never store your card details.
  • Access controls ensure that customer data is only accessible to authorised personnel with a legitimate need.
  • Regular security reviews are conducted to identify and address potential vulnerabilities in our systems.

While we take every reasonable precaution, no system is entirely immune to risk. We cannot guarantee the absolute security of data transmitted over the internet.

10. Third-Party Links

Our website may occasionally contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any third-party website you visit.

11. Children’s Privacy

GlobalOEMCarParts is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us, please contact us immediately at support@globaloemcarparts.com and we will take prompt action to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be reflected by a revised “Last Updated” date at the top of this page. We encourage you to check this page from time to time to stay informed.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal information we hold about you, please do not hesitate to get in touch:

GlobalOEMCarParts 🌐 Website: https://globaloemcarparts.com 📧 Email: support@globaloemcarparts.com

This Privacy Policy applies to all users of globaloemcarparts.com and is governed by the laws of the United States, including applicable federal and state privacy regulations, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).